To help you figure out how to do this, we looked at the top things customers want from your brand’s Facebook Page. While not high, this huge number means that there is an immense opportunity for your business to stand out by providing exceptional customer service through your Facebook Page. Facebook users and fans of brands are looking for others to share their interests with, and your Facebook Page is the perfect platform for this.
- Before creating or running a Facebook Page for your business, it’s important that you understand why they’re key to your marketing success.
- To cover the basics, make sure to list your business’ website, hours, contact information, and links to other social channels.
- Speaking of customer support, this is one of the main reason many seek a brand’s Facebook Page.
“To help you figure out how to do this, we looked at the top things customers really want from your brand’s Facebook Page.”