There are ten common user experience pet peeves. Everyone has pet peeves and one may not even know they have one, until something happens in their life that drives them crazy. There are many things to consider when running an online business. You need to know where your usability mistakes are being made.
- More often than not, users will become confused regarding who you claim to be and offer before they even enter the site.
- Since your organic search traffic will see you in search results pages (SERPs) first, consider what you are allowing to be indexed.
- Instead of looking at a site-wide bounce rate and hoping to see overall improvement through time, it is important that you slice the data to look at the bounce rate a few ways with your “confusion-cutting glasses.”
“Mine are: open-mouth gum chewers; waiting for the acceleration of the “no, no, you go ahead” driver in opposing traffic at a congested four-way stop; and stop lights when I’m in a rush. Outside of these, I am fairly carefree.”