You may think that emailing people is a thing of the past but that’s not true, plenty of people still prefer to respond to messages via email. So, the next time you start thinking that emailing is dead, remember, that plenty of people still use it and prefer to use it. If you have a lot of clientele that uses email or prefers email, responding to them quickly can help to build trust between them and you, and give you a better relationship with those clients or customers.
- Email isn’t going anywhere because it’s the preferred method of communication as it’s safe and secure.
- The quicker you open and respond to an email, the more likely that a customer will use you, or continue to use you as a business. Set a minimum response time for your customers.
- You can use tools that can automate your emails and set up a system that automatically sends users messages letting them know their email was received and you’ll respond within a short period of time.
“The death of email has been predicted for more than a decade now, but by 2022 the forecast says 126.7 trillion emails will be sent every year.”